F.A.Q.
All products provided with 100% burn-in tests. Our quality control is strictly executed under ISO9001 system.
For sample orders and regular orders, if the products are in stock. We can ship within 2-3 working days.
Depending on the quantity, we can generally ship within 15-20 working days.
For OEM/ODM order, according to the consultation with the customer, we will try our best to cooperate.
HzInverter accepts Western Union, T/T, Money Gram, Paypal, L/C,etc.
Please describe the problem in detail. Our professional engineers will first analyze the problem, and generally the most common cause is connection error. If there is something wrong with our products, we will replace them free of charge.
Yes. Use your own logo, packaging and trade mark design is ok.
The main reason is that the instantaneous current is too large, which causes the detection voltage to be too low and triggers a low-voltage alarm.
Solution: Please restart the inverter several times.
Reasons:
- The load power is too large, or the actual power of the electrical appliance exceeds the nominal power.
- The starting power is greater than the rated power (especially for electrical appliances with motors).
- The battery is too small.
Solutions:
- Reduce the load power, or Turn on the appliance first, then turn on the inverter.
- Choose a larger inverter.
- Replace a larger battery and make sure the battery is fully charged.